WHO WE ARE
We are a company of people. A family business who has built a reputation on a philosophy: Service, Quality & Transparency. Our philosophy transcends business. It is a way of life and the foundation of our relationship with our clients.
It can be difficult to have a value for Service in dollars & cents. We feel our perspective sets the service standard: our clients are our guests and your wardrobe is an extension of you - a second skin. The care we give, instructions we follow and result we deliver is a unique standard. Like having a guest in our home, the experience is the reward.
Quality is the foundation of what we do and who we are. It is our commitment to you. We firmly believe that we have set and continue to raise the industry standard with our quality of work. We helped pioneer the green movement by instituting a superior cleaning method. It sets us in a category where we feel we have no competition. We choose to do so because of our firm believe in Quality. That is our business.
Transparent Pricing has been a business model we have embraced for years. Its unfortunate that it is a norm in the industry to up-charge (nickel & dime) for name brands. We strive to meet expectations set in our pricing via professional perspective and honest business, simple as that. Expect communication. Not a bigger bill.
On June 28, 1991 A Touch of Class was purchased on a handshake. Sherman and Anar co-founded the company with with the goal of building something rooted in the community. Driven by opportunity, the path for growth was forged.
With established roots, a second location was purchased in the town of Ross circa May 1, 1996. A milestone in growing the footprint.
Demand grew, yet time became more valuable for clients. Days became shorter and shorter, so a Pick-up & Delivery service was launched in 2005.
Green wet cleaning in 2010
Full fledged green cleaning arrived in 2012.
A cultural shift happened. Social media, mobile use and email phenomena brought a new need. Communication, logistics and service in a web based platform. On July 14, 2015 an epiphany. A Touch of Class "Your Wardrobe Valet" was put on paper.
Sweet treats arrived in all locations. A handshake and thank you when our clients come and go. Rooted our fabric of business via a handshake.
August 17, 2015. Re-branding and web platform launch. Your dry cleaner as you knew it had been reinvented.
It is time to look to the future. We are look forward to growing and learning, all by the side of our clients.
Thank you for your business,
Sherman & Anar
Co-Founders, Owner | Operators